What Our
Community Says

I spent several days looking through AVC before doing anything. There was quite a lot for a new member to understand, especially the terminology around shares and Active Cycles. Once I spoke with an Account Manager, things became clearer. I would still like to see even more detailed information added to some sections, but overall I’ve had a positive experience.

I needed some extra explanation when I first started because English is not my first language. My questions were answered patiently and I never felt pressured to move forward before I understood everything. Very good support experience.

I bought shares in the Manchester Urban Apartments Project after reviewing the project information with my Account Manager. It was my first AVC project, so I had questions about the share structure, duration and Active Cycle. I appreciated being able to ask everything before making my decision. Once I got started, following the project from my account was straightforward.

I joined after spending some time reading through the available information and speaking with my Account Manager. I didn’t want to rush into anything, and I appreciated being able to ask questions first. Since getting started, I’ve found the account easy enough to use and I can check the important project information myself. Still relatively early for me, but so far I’m happy with the experience.

I hadn’t used this type of marketplace before, so I took some time to understand the process before going ahead. Having admin involved was one of the things that made me more comfortable because I wasn’t simply dealing with another person on my own. The steps were explained, I knew when I needed to take action, and I could ask for clarification along the way. It took a little longer than I initially expected, which is why I’m giving four stars, but I’d rather have the additional checks than have the process rushed.

I contacted support with two questions about my account and both were answered clearly. Nothing complicated, just good customer service and a helpful response when I needed it.

This was my first withdrawal, so naturally I wanted to make sure I was following the correct process. I submitted the request and checked the status while it was being handled. When I had a question about the request, I contacted support and they explained what stage it was at. Everything was eventually completed as expected. Having clear status updates made the experience much less stressful than wondering what was happening behind the scenes.

I’ve mainly been looking through the property opportunities and I like how everything is presented. It would be nice to see even more locations added over time, but the overall experience has been good.

I was initially a little cautious about the funding process because I wanted to make sure I understood exactly what I was doing before proceeding. I contacted the team and received instructions for each step. After completing my part, I was able to follow up and confirm that everything had been received correctly. I particularly liked that I could ask questions rather than having to figure everything out myself. From my experience, communication was professional and the process went smoothly.

The project details were straightforward and I could see the information I needed without much difficulty. My Account Manager was also available when I needed clarification. Simple and smooth experience so far.

My first impression has been positive. There were a few things I needed explained at the beginning, particularly around how the projects and account features worked, but I was able to get answers when needed. I also appreciate having access to the information from my account rather than relying entirely on messages. There is quite a bit to learn when you’re new, but once I understood the structure it became much easier to navigate.

I had quite a few questions when setting up my account. Support was patient and explained things in a way that actually made sense instead of just sending generic responses. Really appreciated the help.